Important Information

Dear Customer,

We hope this message finds you well.
There will be temporary disruption to our contact centre services due to an essential IT programme upgrade. This upgrade is part of our ongoing efforts to enhance our service delivery and ensure we continue to meet your needs effectively.

Disruption Details:
Date: Friday 5th July to Monday 8th July
Services Affected: Customer portal access and email support may experience delays.
We will be working to diligently to minimise any inconvenience and restore full service as quickly as possible.

Alternative Contact Options:
Please contact us on 0800 999 3080

We apologise for any inconvenience this may cause and thank you for your continued support. If you have any urgent matters, please do not hesitate to contact us before the disruption period begins.

We appreciate your patience and understanding while we make these necessary improvements.