Information and Advice

There are a number of organisations that can offer additional support on a range of issues, from bill payments to energy consumption, energy efficiency and debt management.

Please do not hesitate to contact us.

Support from other organisations

There are a number of organisations that can offer additional support on a range of issues, from bill payments to energy consumption, energy efficiency and debt management.

Some of the services available include:

East London Energy Information and Advice

Energy Advice London

www.energyadvice.london
Helpline: 0808 196 8260

East London Energy Information and Advice

The Citizens Advice Bureau

https://www.citizensadvice.org.uk/
Citizens Advice consumer helpline: 0808 223 1133 Lines open: Monday to Friday, 9am to 5pm
Textphone: 18001 0808 223 1133
Welsh Speaking Citizens Advice consumer helpline: 0808 223 1144 – Lines open: Monday to Friday, 9am to 5pm
Textphone: 18001 0808 223 1144

East London Energy Information and Advice

National Debt line

https://nationaldebtline.org/
Helpline: 0808 808 4000 – Lines open Monday to Friday 9am to 8pm, Saturday 9:30am to 1pm.

East London Energy Information and Advice

Step Change

https://www.stepchange.org/
Helpline: 0800 138 1111
Lines open Monday to Friday 8am to 8pm, Saturday 9am to 2pm